FAQ

Product

  • What’s the difference between an overgrip and a regular grip?
  • How long does an overgrip last?
  • Can you use overgrips for other sports?
  • What's the difference between a VIBEPADEL overgrip and other overgrips?
  • Can you use VIBEPADEL overgrips on tennis rackets?

What’s the difference between an overgrip and a regular grip?

The "regular grip" is the one that initially comes with your racket, right out of the box.

On the other hand, an overgrip, like what VIBEPADEL offers, is designed to wrap over that original grip. The advantages of this include:

  1. Player Preference: Overgrips allow players to choose the sensation they prefer when holding the racket, personalizing their gameplay experience.
  2. Superior Grip: A fresh overgrip can enhance the racket's hold, preventing slips.
  3. Enhanced Comfort: An overgrip can add a layer of comfort, making the handle feel better in hand.
  4. Protection: It safeguards the original grip from wear and tear.
  5. Fresh Look: Keeps your racket appearing clean and sharp.

How long does an overgrip last?

The lifespan of an overgrip varies based on your play frequency and intensity. Typically, signs of wear and tear will indicate when it's time for a replacement. For many of us at VIBEPADEL, we find the sweet spot is after 7 or 8 matches. But always go with what feels right for you.

Can you use overgrips for other sports?

Absolutely. While VIBEPADEL overgrips are tailored for the unique demands of Padel rackets, they're versatile by design. Many enthusiasts find them suitable for other racket sports as well, including Pickleball, Badminton, and Squash. So, if you've got a racket, we've got the grip!

What's the difference between a VIBEPADEL overgrip and other overgrips?

The distinction lies in our design philosophy and rigorous product development. VIBEPADEL's Grip 'n' Rip overgrip stands out with its:

  1. 3-Layer Advantage: A structure with a top PU layer for grip and comfort, a middle non-woven micro fiber layer for stability, and a base PU layer for a secure hold on the racket handle.
  2. Innovative Design: Significant research and development has resulted in a precision grip with perfect cushioning, and a strong hold during intense play.
  3. Player-Centric Features: Designed with padel players in mind it ensures superior sweat absorption, hassle-free application and reduced material waste.

Can you use VIBEPADEL overgrips on tennis rackets?

Unfortunately, they cannot! VIBEPADEL overgrips are designed explicitly for padel rackets, which have a shorter handle. This ensures that the overgrips don’t need to be cut, offering an eco-friendly, hassle-free application and reducing material waste.

Payment

  • What payment methods do you accept?
  • Where is my refund?

What payment methods do you accept?

We accept the following credit cards: MasterCard, Visa, American Express and Discover. We only take payment once your order has been shipped. We also accept payment by PayPal or Amazon Pay. If you decide to use either of these two methods, you’ll be taken to either the PayPal or Amazon Pay website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.

Where is my refund?

We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We’ll contact you by email to let you know when your refund has been processed.

Ordering and delivery

  • Where is my order confirmation?
  • When will my order arrive?

Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please use the Contact us form to get in touch just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

When will my order arrive?

Orders that require shipping within the UK will be delivered within three to ten days, depending on your preferred shipping method. Shipping to countries outside of the UK may take up to 14 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

Returns

  • Can I return or exchange an item?
  • How do I return an item?

Can I return or exchange an item?

You can absolutely return your item to us, within 14 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. Unfortunately, we don’t offer exchanges. 

How do I return an item?

Please contact our customer service team via help@yourstorename.com. Providing the return is within the 14-day cancellation period and meets our return criteria, we will issue you with a return note by email. You need to print this off and attach it to the packaging of the product when returning it to us. You will need to arrange and pay for suitable packaging when returning an item.